Topweb

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+1 (248) 667-8307

+1 (518) 671-8713

Our Locations

West Palm Beach , FL USA

Tronto, ON Canada

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Privacy Policy

Last Updated: April 1, 2026

Introduction

Topwebs LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered communication services, including AI voice agents, AI receptionists, and related automation services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details provided during phone calls or text messages with our AI systems.

Call Data: Call recordings, call duration, call summaries, and transcripts generated during interactions with our AI voice agents.

Appointment Information: Date, time, and details of appointments booked through our AI systems.

SMS Data: Text messages sent to or received from our service phone numbers, including message content and sender information.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate our AI receptionist and voice agent services
To book and manage appointments on behalf of our clients’ businesses
To send appointment confirmations and notifications via SMS
To capture and relay lead information to our clients’ businesses
To improve the quality and accuracy of our AI services

Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information may be shared only with the specific business you contacted or that contacted you through our AI systems, as they are the intended recipient of your inquiry.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of receiving SMS messages by replying STOP to any message

SMS Communications

By providing your phone number and engaging with our services, you consent to receive SMS messages related to appointment confirmations, service notifications, and follow-ups. Message and data rates may apply. Message frequency varies based on your interactions.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact us at info@topwebsbtc.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Topwebs LLC

Email: info@topwebsbtc.com

Topwebs LLC © 2026